Booking enquiries can be made either directly with Clubclass or through the School’s agents. A reply confirming availability or otherwise will be sent by the School within one working day.
In the case of direct bookings, duly completed enrolment forms must be accompanied by a deposit equivalent to €100 (Mlata) / £125% (London) or 25% of the total package price (whichever is higher). In the case of reservations for Clubclass London an additional accommodation deposit/payment may be requested depending on the type of accommodation booked.
In the case of direct bookings, the completed enrolment form must be accompanied by proof that the deposit has been paid. All the necessary documents will be issued once the deposit has been cleared. Bookings made through the School’s agents are considered to be confirmed only when the School’s documents have been issued and sent to the agent. No booking may be considered to be confirmed if the School’s documents have not been issued.
The full payment, or in the case of direct bookings the balance due, is to be effected at least 2 weeks prior to arrival. All fees are to have been settled before the enrolment start date and no student will be allowed to start their course until payment has been received.
On their first day at School, students are to show a copy of payment or a voucher from their agency. Only students who are able to produce proof of payment will be allowed into the course.
Payments can be effected by bank transfer (SWIFT) where all banking fees are to be borne by the client, or by credit card (VISA or MasterCard) where an additional charge of 5% will apply. Bank details are provided on the invoice issued by the School.
The School reserves the right to charge an administration fee of €25 (Malta) / £20 (London) each time any part of the enrolment is changed after the School has confirmed the initial enrolment.
Enrolments for students under 18 years of age will only be processed upon receipt of the School’s signed Parental Consent Form. Students suffering from any illness or disability are obliged to inform the School upon registration providing all relevant details.
Complete arrival flight details including flight number, time, date and airport of origin are to be sent to the School at least 7 days prior to arrival. If an airport transfer is required, these details must be provided at least 14 days prior to arrival. Students booked with host family accommodation must book the School’s transport on arrival. Refunds on transfers will not be given if flight details are not sent on time. Airport transfer fees include a maximum of 1 hour waiting time. In the event of delays exceeding 1 hour students are requested to inform the School in order to avoid being charged an additional fee of €10 (Malta) / £15 (London) per starting hour. If the student does not meet the School’s transport they should not take a taxi, but wait next to the tourist information office outside the arrivals hall or call the School on +356 23772107 or +356 9999 5535 (Malta) / on +44 207 242 1185 or + 44 7831704158 (London).
Clubclass London will be closed on the following days: 1 January, 29 March, 1 April, 6 and 27 May, 26 August, 25 and 26 December. Group lessons missed will not be replaced, and there will be no refund. An exception is made for Person to Person courses where lessons missed will be made up.
Depending on the country of origin, some students may require a visa to study at Clubclass. The School will provide support and issue all the necessary documents for students to apply for their visa once the full payment has been received; additional charges will apply each time documents are sent by courier. Students should ensure that they fully understand the country’s immigration and border control regulations – up-to-date information is available from official visa websites. It is the student’s responsibility to ensure that they obtain all the documents required for entry into the country, and to make themselves aware of any legal requirement or restriction that would hinder or prevent them travelling. Whilst the School endeavours to support students at all times, it cannot be held responsible for decisions taken by embassies or immigration authorities regarding entry visas or visa extensions. Should the enrolment start date be postponed due to delays in the visa application process, the School cannot guarantee the original accommodation allocation and if the revised enrolment extends into the high season, a difference in fees may apply. Please note that it is the student’s responsibility to apply for their visa in good time.